Privacy Policy
Last updated: August 29, 2026
ClientOS ("ClientOS", "we", "us") provides a done-for-you social media content service for small home-service businesses. This policy explains what personal information we collect, why we collect it, and what control you have over it.
The short version: we collect the contact details you give us and basic usage data. We use them to deliver the service and to contact you about it. We do not sell your personal information. You can ask us to delete your data at any time by emailing [email protected].
1. Who we are and how to reach us
ClientOS
3206 NE 2nd Ave, Suite 3107, Miami, FL 33137, United States
Email: [email protected]
Phone: +1 (925) 607-0207
2. Information we collect
Information you give us
- Sign-up details: your email address, your trade or business type, and a link to your social media profile, submitted through the form on this site.
- Content you share with us: photos, video clips and job details you send so that we can produce posts for you.
- Correspondence: messages you send us by email or direct message.
- Billing details if you become a paying customer. Card details are handled by our payment processor and are never stored on our systems.
Information collected automatically
- Usage and device data: IP address, browser type, pages viewed, and referring page.
- Cookies and similar technologies, including advertising and analytics tools described in section 5.
Information from connected accounts
If you authorise us to publish on your behalf, we access only what is needed to schedule and publish posts and to read the resulting performance statistics. We do not read your private messages unless you explicitly ask us to manage your inbox, and we never post anything without your approval.
3. How we use your information
- To create, schedule and publish content for you.
- To send you sample content, service updates and support replies.
- To take payment and manage your subscription.
- To measure and improve the service, including advertising performance.
- To meet legal, tax and accounting obligations.
We rely on your consent for marketing messages, on the performance of our contract with you for service delivery, and on our legitimate interests for security and service improvement.
4. Sharing your information
We do not sell your personal information. We share it only with service providers who help us run ClientOS, and only to the extent they need it:
| Provider | Purpose |
|---|---|
| Meta Platforms (Facebook, Instagram) | Publishing your content, advertising measurement |
| Google (YouTube) | Publishing short-form video |
| Cloudflare | Website hosting, media storage, security |
| Instantly | Email delivery for our outreach and service emails |
| Payment processor | Processing subscription payments |
We may also disclose information where we are legally required to, or to protect our rights, safety and property.
5. Cookies, analytics and advertising
We use cookies and similar technologies to keep the site working, to understand how it is used, and to measure our advertising.
This includes the Meta Pixel, which tells us when a visit or sign-up came from one of our Facebook or Instagram ads, and lets us show ads to people who have visited this site. Meta may combine this with information it already holds about you.
You can opt out of personalised advertising in your Facebook ad preferences, and you can block or delete cookies in your browser settings. Blocking cookies may affect how parts of this site work.
6. How long we keep your data
We keep your account and content data for as long as you are a customer and for up to 24 months afterwards, so that you can come back without starting over. Billing and tax records are kept for as long as the law requires. If you ask us to delete your data, we do so within 30 days except where we must keep records by law.
7. Your rights
Wherever you live, you can ask us to:
- tell you what personal information we hold about you;
- correct information that is wrong;
- delete your information;
- stop sending you marketing messages;
- provide a copy of your data in a portable format.
California residents have additional rights under the CCPA, including the right to know what personal information is collected and to opt out of its sale — and as stated above, we do not sell personal information. Residents of the EEA and UK have rights under the GDPR, including the right to object to processing and to lodge a complaint with a supervisory authority.
To exercise any of these rights, email [email protected]. We respond within 30 days.
8. Email and unsubscribing
Every marketing email we send contains a one-click unsubscribe link and our physical postal address, as required by the US CAN-SPAM Act. Replying with the word "stop" also removes you permanently. We honour opt-outs within 48 hours.
9. Security
We use encrypted connections, restricted access to credentials, and reputable infrastructure providers. No system is perfectly secure, but we take reasonable steps to protect your information and will notify you promptly if a breach affects your data.
10. Children
ClientOS is a business service and is not directed at anyone under 18. We do not knowingly collect information from children.
11. International transfers
We operate internationally and our service providers may process your data outside your country, including in the United States and the European Union. Where required, we rely on appropriate safeguards such as standard contractual clauses.
12. Changes to this policy
If we make material changes we will update the date at the top of this page and, where appropriate, notify you by email. Continuing to use ClientOS after a change means you accept the updated policy.