Refund Policy

Last updated: August 29, 2026

1. Free trial

Every new customer gets 7 days free and no card is required to start. Nothing is charged during the trial, so there is nothing to refund. If you do not continue, the trial simply ends.

2. First-period money-back guarantee

If you subscribe and decide within 14 days of your first payment that ClientOS is not for you, email us and we refund that payment in full. No forms, no phone call, no reason required.

3. Cancelling later

You can cancel at any time. There is no minimum term and no cancellation fee.

• Weekly plan ($29/week): cancel any time. Your service runs to the end of the week you have paid for. That final week is not pro-rated.
• Monthly plans (Growth, Pro): cancel any time. Your service runs to the end of the month you have paid for. If you cancel within the first 7 days of a renewed month and we have not yet produced or published content for that month, we refund it in full.

4. When we refund outside these rules

We refund, in full or in part, when the fault is ours:

• we failed to deliver the content included in your plan;
• a technical failure on our side stopped your content from being published for a meaningful period;
• you were charged in error, charged twice, or charged after cancelling.

5. When we do not refund

• Periods already served where the content was produced and published as agreed.
• Poor results — views, leads or bookings. We produce and publish content; we cannot guarantee market outcomes, as stated in our Terms of Service.
• Suspension or restriction of your social media accounts by the platform, where it was not caused by us.
• Accounts terminated for breach of our Terms of Service.

6. How to request a refund

Email [email protected] from the address on your account, with the word "refund" in the subject. Tell us which payment you mean. We reply within 2 business days.

Approved refunds are issued to the original payment method within 5–10 business days, depending on your bank. We do not charge a processing fee for a refund.

7. Chargebacks

If something is wrong, please contact us first — we would rather fix it or refund you than argue with your bank. Opening a chargeback without contacting us may result in your account being closed while the dispute is reviewed.

8. Contact

ClientOS
3206 NE 2nd Ave, Suite 3107, Miami, FL 33137, United States
[email protected] · +1 (925) 607-0207